Return & Refund Policy

Your satisfaction is our priority.

Under the UK Consumer Rights Act 2015, you have the right to return your order.

  • Return Period: You may request a return within 14 days of receiving your item.

  • Condition: Items must be unused, in original packaging, and in resalable condition.

  • Refunds: Once the returned item is inspected, refunds will be issued to the original payment method within 7–10 business days.

  • Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Personal care and hygiene products may be non-returnable for health and safety reasons unless faulty.